Frequently Asked Questions
Why do you need my email address?
Your email address will be used to contact you for numerous reasons. The most common reasons are 1) billing problems, 2) notifications of closing due to bad weather conditions, and 3) aerobics changes. We make every effort to minimize the number of emails being sent to our clients and we will not sell your information to anyone.
Are you hiring?
We'll be happy to review your application for Front Desk, Babysitting, Instructor or General Help positions. Contact us to become a part of our team.
How old must my child be to qualify for babysitting services?
Children under 3 months old are not allowed at babysitting.
My bank just called to tell me my credit card was compromised. What do I do?
Please contact Profitness Plus—or AAC, the clubs billing company at 1.800.233.8483—and ask for client services
How do I cancel my membership?
For billing issues, change in membership status, and cancellations, call 1-800-233-8483 and ask for "customer service," or visit www.profinserv.com.
Did You Know...?
Most Health Insurances will reimburse you $150 annually
for being a member here at PRO-FITNESS PLUS!
TAKE NOTICE FOR EMERGENCY SITUATIONS (Snow Storms, Loss Of Power):
If Billerica Schools are closed, There will be NO a.m Aerobics Classes or Babysitting. However, Programs for the afternoon will be decided by Management. Please call for information regarding afternoon programs such as Aerobics and Babysitting. Thank You!