Frequently Asked Questions
Why do you need my email address?
Your email address will be used to contact you for numerous reasons. The most common reasons are 1) billing problems, 2) notifications of closing due to bad weather conditions, and 3) aerobics changes. We make every effort to minimize the number of emails being sent to our clients and we will not sell your information to anyone.
Are you hiring?
We'll be happy to review your application for Front Desk, Instructor or General Help positions. Contact us to become a part of our team.
My bank just called to tell me my credit card was compromised. What do I do?
Please contact Profitness Plus—or AAC, the clubs billing company at 1.800.233.8483—and ask for client services
How do I cancel my membership?
For billing issues, change in membership status, and cancellations, call 1-800-233-8483 and ask for "customer service," or visit www.profinserv.com.